Carrot questbyCarrot quest

Carrot quest is a customer service, combining all instruments for marketing automation, sales and communications for your web app. Goal is to increase first and second sales.

1. Carrot quest tracks realtime customer information (names, emails, phone numbers, viewed products, shopping cart, orders).
2. All information on each customer is stored in an Online CRM
3. 5 marketing automation, customers return and sales tools work based on collected data:
   1. Pop-ups to collect new leads
   2. Automated emails to recall customers and make additional sales (e.g. abandoned shopping cart email)
   3. Automated SMS to recall and keep customers and make additional sales
   4. Automated callback for instant sales and returning of profitable customers
   5. Automated chat messages for human support
4. All communications with customers are combined in one interface.

Service provides detailed analytics for all those communications.
As a result we make 30% more additional sales by automation scenarios.

**Case example:**
The volume of visitors to the website in a month = 54495 unique visitors

**Before:**
Old conversion rate = 1.62%
Old number of orders per month = 884
Old revenue = $30 690

**After:**
New conversion rate = 1.83%
New number of orders per month = 996
New revenue = $36 153

**Result:** Company revenue increased by 15.09%

You don’t lose contact with any of your customers, which help to increase second and additional sales.
1. Integrations with popular services (call tracking, CRM, callback);
2. Completing customers data with social networks information (not socfishing);
3. Online consultant and email are bonded with each other;
4. etc.

P.S.
Service has many cool features, which cannot be described in one paragraph. You should try them out.