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Live Demo Awesome Support is the most versatile and feature-rich support plugin for WordPress. It is the only helpdesk & support ticketing plugin that can match the feature set of an SAAS solution such as Zendesk or Helpscout. And your customers can be using it in just 5 mins! After installing and activating the plugin, just answer a few questions in the startup wizard and your helpdesk will be ready for your customers. Take a product tour in the video below where you can see the extensive list of free and premium features that will be available on your new helpdesk! You can also go hands-on with the Live Demo or scroll down to the bottom of this page for screen shots. Product Tour For premium one-on-one support or pre-sales questions please visit the official site. What does it do? Check out the user-friendly features of this awesome plugin: Ticketing: users can submit tickets from the front-end, and your agents respond to them from the WordPress back-end Import: Import tickets from Zendesk, Helpscout and Ticksy using our free importer add-on – makes for a seamless transition to your new helpdesk E-mail notifications: relevant parties are notified of certain actions by e-mail, and all e-mails are customizable. Choose from a selection of six email notifications (new ticket, reply to agent, reply...
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- Minimal impact on memory usage
- Minimal impact on pagespeed
- No PHP errors, warning, notices
- No Javascript issues
- Latest PHP 7.2.16 compatible
- Latest WordPress 5.4.1 compatible
- Optimized database footprint
- No activation errors
- No resource errors
- Frequently updated
- No problems were detected during tests.
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Total
Downloads
00
Support
Support
Thread
00
Active
Active
Installation
0%
Growth
Growth
Rate
Performance
Memory Usage
- Average memory usage is 0 KB
- This is less than 99% plugins
Page Speed
- Average page loading time is increased by 0s
- This is faster than 99% plugins
Page Tests (after activation)
Plugins Page
- Page URL: /wp-admin/plugins.php?plugin=awesome-support%2Fawesome-support.php
- HTTP Status: 200
- Loading Time: 0.34s
- Memory Usage: 0.45 MB
Speed Test Benchmark
- Before plugin activation
- After plugin activation
Could not find speed test benchmark data. The plugin may crash during the test.
Memory Usage Benchmark
- Before plugin activation
- After plugin activation
Could not find memory usage benchmark data. The plugin may crash during the test.
Stats
Download Statistics
Plugin Version Usage
0 Downloads
This week
6 years old
on WordPress
0 Ratings
on WordPress
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Errors
Activation Error
- WP Hive couldn’t properly activate this plugin.
- Read more how WP Hive generates this data.
Frequently Updated
- The plugin has not been updated in the last 90 days.
- Read more how WP Hive determines this data.
PHP Compatibility Issue
- The plugin has not been properly activated on PHP 7.2.16. It may not work.
- Read more how WP Hive determines this data.
WordPress Compatibility Issue
- The plugin may not be fully compatible with WordPress 5.4.1.
- Read more how WP Hive determines this data.
PHP Error Log
We found the following errors while activating the plugin. Read more how WP Hive generates this data.
- [30-May-2020 00:47:15 UTC] PHP Warning: require(/wp-content/plugins/awesome-support/includes/functions-ticket-type.php): failed to open stream: No such file or directory in /wp-content/plugins/awesome-support/awesome-support.php on line 424
- [30-May-2020 00:47:15 UTC] PHP Fatal error: require(): Failed opening required '/wp-content/plugins/awesome-support/includes/functions-ticket-type.php' (include_path='.:/opt/bitnami/php/lib/php') in /wp-content/plugins/awesome-support/awesome-support.php on line 424
- [30-May-2020 00:47:15 UTC] PHP Warning: require(/wp-content/plugins/awesome-support/includes/functions-ticket-type.php): failed to open stream: No such file or directory in /wp-content/plugins/awesome-support/awesome-support.php on line 424
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24 Jan, 2020
Saif Hassan
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Pros & Cons: This is a review from the Editorial staff of WP Hive for test purposes. We are sure the plugin made it with good heart for WordPress users and we want to encourage his/her efforts by the first review.
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