Customer Reviews for WooCommerce plugin helps you get more sales with social proof. Encourage your customers leave product reviews and increase conversion of your store. This WooCommerce review plugin enables you to set up automatic review reminders for customers who recently purchased a product from your store. Reminder emails are sent to your customers inviting them to review the recent....
Customer Reviews for WooCommerce plugin helps you get more sales with social proof. Encourage your customers leave product reviews and increase conversion of your store. This WooCommerce review plugin enables you to set up automatic review reminders for customers who recently purchased a product from your store. Reminder emails are sent to your customers inviting them to review the recent product(s) they purchased.
The plugin works as an interface to an external service for verification of customer reviews. The service called CR (Customer Reviews) facilitates collection of reviews from customers (including people who never bother to write reviews) and increases impact of reviews on purchasing decisions by verifying their authenticity. Information about terms, privacy, and data protection policies of CR is provided on CR website.
Features
Major features of the plugin include:
- Review reminder
- Aggregated review form
- Enhanced customer reviews
- Review for discount
- Trust badges
- Integration with Google Shopping
- Import reviews
Review Reminder
Receive more authentic reviews from your real customers by sending automated invitations to submit a review. You will receive feedback from customers who never bother to answer surveys or submit reviews.
- Increase sales with social proof
- Receive reviews for several products at once by asking customers to answer a one-page review form
- Get great unique SEO content for your shop written by your customers
- Accept user-generated content (UGC) such as photos and videos uploaded by your customers along with reviews
- Send automated email invitations asking customers who recently purchased for a review
- Send email invitations manually for selected orders
- Personalize emails for each customer with built-in variables
- Restrict emails to particular categories of products
- Restrict emails to customers with particular user roles
- Works out of the box by using a responsive email template with custom colors
- Unsubscribe option
- Built-in testing tool to make sure that emails look beautifully before sending them
- Reminders in different languages via an integration with “qTranslate X” and “WPML” plugins
- Supports custom WooCommerce order statuses
Aggregated Review Form
Let your customers review all the products from their orders on a single page.
- Automatically generate review forms for each WooCommerce order
- A single review form includes questions about all products in the order, so a customer will review several products at once
- After submission of the review form, the plugin will transfer reviews to pages of individual products and save them in the standard WooCommerce format
- Review forms are stored as static HTML files to ensure the fastest page load speed
- Review forms are optimized for different screen sizes (including mobile)
- Review forms include pictures of products
- Review forms support upload of photos and videos
- Review forms support general shop reviews (not specific to a particular product)
- Manual approval of reviews submitted via aggregated review forms
- Reply to reviews left by your customers
Enhanced Customer Reviews
Enhance the standard WooCommerce reviews with additional features.
- Enable customers to attach pictures to reviews
- Enhance rich snippets and structured data for reviews with pictures (requires WooCommerce 3.0 or newer)
- Prevent SPAM by enabling reCAPTCHA for reviews
- Show reviews summary bar on product pages
- Filter reviews by rating
- Enable visitors to vote on reviews left by your customers
- Built-in [cusrev_all_reviews] shortcode to display a list of reviews on any page or post of a website. Additional information about this shortcode is on the settings page of the plugin.
- Built-in [cusrev_reviews_grid] shortcode to display a grid of reviews on any page or post of a website. Additional information about this shortcode is on the settings page of the plugin.
Review for Discount
Stimulate your customers to leave reviews and increase their lifetime value by offering discount codes. Send coupons to customers who reviewed their purchases to keep them engaged with your shop. It will help to increase repeat purchases and up-sells.
- Automatically generate new coupons for customers who review their purchases
- Automatically send emails with newly generated coupon or an existing coupon upon submission of a review
- Personalize emails with coupons for each customer using built-in variables
- Fine-tune properties of coupons according to your sales strategy
- Works out of the box by using a responsive email template with custom colors
- Built-in testing tool to make sure that emails look beautifully before sending them
- Emails with coupons in different languages via an integration with “qTranslate X” and “WPML” plugins
Trust Badges (Beta)
Increase your store’s conversion rate by placing a “trust badge” on the home, checkout or any other page(s). Let customers feel more confident about shopping on your site by featuring a trust badge that shows a summary of verified customer reviews.
Integration with Google Shopping
Generate an XML feed with product reviews for Google Shopping and show star ratings in Google Shopping search results.
Import Reviews
Add product reviews from external websites to your shop using WooCommerce import reviews feature. This feature will automatically create reviews in WooCommerce based on a CSV file.
How does it work?
The recommended way of using the plugin is as follows:
- A customer makes a purchase from your online store.
- You process their order and set status of the order as “Completed” (or other paid order status configured in the settings).
- After a certain delay (configured in the settings), the customer will receive an email with an invitation to leave a review.
- The customer writes reviews about products using a simple form hosted on an independent third-party domain (to remove suspicion that you could have created positive reviews yourself).
- The reviews are transferred from the form to WooCommerce, saved to the database in the standard WooCommerce format, and published.
- The customer (optionally) receives an email containing a discount coupon for future purchases in your store.
Supported Languages
- Arabic
- Bulgarian
- Chinese
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Greek
- Hebrew
- Hungarian
- Indonesian
- Italian
- Japanese
- Korean
- Latvian
- Lithuanian
- Macedonian
- Norwegian
- Polish
- Portuguese
- Romanian
- Russian
- Serbian
- Slovak
- Slovenian
- Spanish
- Swedish
- Thai
- Turkish
- Vietnamese
- You can contribute a translation to your language from the settings page of this plugin
Prerequisites
To use this plugin, you should first do the following:
- Install and configure WooCommerce
- Enable customer reviews for product pages (they are enabled by default for new installations)
Documentation
Getting Started with Customer Reviews for WooCommerce
Pro Version
CR service has two plans: free and pro. The professional plan offers additional features and dedicated support by email. You can purchase a license for the pro plan here: official Customer Reviews (CR) website.
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