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Sorry, pal! The plugin couldn’t pass all our tests. No hard feelings, right?
Tests done by WP Hive test script Results
Minimal impact on memory usage The memory usage of this plugin is less than the average memory usage of other plugins on WordPress.org + 200KB. Check FAQ for more.
Minimal impact on pagespeed The impact of this plugin on PageSpeed is less than the average impact of other plugins on WordPress.org + 1000 milliseconds
No PHP errors, warning, notices WP Hive automated test found no PHP error while activating this plugin on our server
No Javascript issues WP Hive automated test found no JavaScrip error while activating this plugin on our server
Latest PHP 8.1.12 compatible WP Hive automated test found the plugin fully compatible with the latest version of PHP
Latest WordPress 6.5.2 compatible WP Hive automated test found the plugin fully compatible with the latest version of WordPress
Optimized database footprint The plugin creates less than 50 database tables
No activation errors WP Hive automated test found no activation error while activating this plugin on our server
No resource errors WP Hive automated test found no resource error/s while trying this plugin on our server
Frequently updated The plugin was not updated at least once in the last 90 days
All the plugins are tested on the same server with exactly same configuration via test script that automatically activates and logs the data WP Hive shows.
All the scripts run on a VPS with 8 CPU cores and 8 GB of RAM.
The test sites are hosted on Google Cloud VM instances, one site/plugin per instance. The machine type is n1-standard-1. The server is a 8 core CPU with 8GB of RAM.
The test sites are hosted on Apache/2 server and they are tested on PHP 8.1.12 & WordPress 6.5.2.
The database server is MySQL 10.6.10 and the default PHP memory limit is 512M.
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About HelpGent
Description
👁️Plugin Demo | 🚀Pro Version | 👩🏼💻Support In WordPress, there isn’t any way to connect with your customer, audience, or prospect using video messaging. You don’t even have screen recording facility either in while taking customer support. This is a big let down for many who are looking for a good video solution for their business. That’s where HelpGent comes....
👁️Plugin Demo | 🚀Pro Version | 👩🏼💻Support
In WordPress, there isn’t any way to connect with your customer, audience, or prospect using video messaging. You don’t even have screen recording facility either in while taking customer support. This is a big let down for many who are looking for a good video solution for their business. That’s where HelpGent comes – an asynchronous communication plugin that allows you to quickly and easily record your screen, voice, and share those recordings through messaging with anyone in just a few clicks.
HelpGent is a free yet reliable, asynchronous communication tool that offers jaw-dropping qualities like video messaging, voice messaging, text messaging, and screen recording. With this awesome plugin, you can connect with your audience on a more personal level. This is the WordPress plugin where you can take your room to fatten your email list, generate more & more leads, and concrete the level of trust with your customers.
The plugin can boast of the features like an Attractive Builder with Customization, Two Theme Form Support Home Screen, Color Font Size customization ability, Search & Sorting by Text, Videos & Voice, Nice Filtering System By Tag, Search Conversation by name & email, and Quick Name edit.
👉 Join Our FB Community: HelpGent Community
👉 Official Facebook Page: Like and Follow on Facebook
👉 Official Twitter Handle: Follow on Twitter
👉 Official YouTube Channel: Follow on YouTube
👉 Official Support: Contact
THE ONLY WORDPRESS PLUGIN FOR VIDEO MESSAGING
HelpGent is a better way to actively connect with your audience working as interactive video messaging. It is especially easy to set up video messages using HelpGent on your website, you upload a video of yourself, and then your recipient can leave comments and ask questions that you can respond to in your next video. This enables you to communicate with anyone, at any time, without needing to be in the same room.
By adding this plugin to your WordPress website, you can have access to the HelpGent inbox for sending/receiving video messaging, text messaging, and audio message exchanging asynchronously. Thus, it eventually bolsters the solidity of your businesses with a strong base of happy and satisfied customers.
SCREEN RECORDING THROUGH MESSAGING MADE EASY
There’s nothing quite like being able to record your screen and share it with your customer in order to provide the best possible experience. With this tool, you can do just that! Out of the box, you can have a screen recording & sharing option while connecting with your customer – something that other tools simply don’t offer. This makes it easy and convenient for you to provide an exceptional level of service.
What’s more, the plugin allows your customers to record and share their points with you right from their browsers. And, you can receive and interact with those points in your optimal time. Besides, your customers can do the same exactly the way you interact.
WHY SHOULD YOU USE HELPGENT
Here is how HelpGent with its features will help you make your content stand out, increase conversion, build audience’s trust, generate more leads, save your time, increase customer retention, and reduce support cost.
Free Features
Kickstart your business with the splash of this plugin nothing like before.
👉 Unlimited Forms: You, as an admin, can create unlimited forms. Meaning, you can have the opportunity to collect the contact information of your customers exactly as many as you want. And, the contact info covers name, email, phone number, etc.
👉 Guest User: Anyone, meaning even anonymous users without registration can initially send messages. This is a great thing to do for attracting the leads to become your paid customers.
👉 Video Upload: You can upload video whenever you need to do that to make everything easy and sort out the problems of your customer.
👉 Video Recording: With this plugin, both you and your customers can share your problems and solutions with ease just by recording a simple video.
👉 Voice Recording: Another amazing feature that you can enjoy absolutely free of cost, is the voice recording facility. You can send the voice to your customers and they finally receive and reply whenever they are free.
👉 Text Messaging: It’s a common phenomenon that a communication tool holds on. But, the difference between HelpGent and other tools is that it allows you to send/receive messages asynchronously.
👉 Customizability: A plugin is customizable which means you can fit your needs exactly the same way you want. And this is absolutely possible with the power of customizability of this plugin.
👉 Frontend Dashboard: With a front-end dashboard feature, this plugin helps both you and your users edit profile, monitor account information, and add shortcodes as many as you can.
👉 Download Media: Interestingly enough, you can download media files like images, videos, and voice files when you need them. All these media are stored in the box. Just feel the necessity of them and use them.
Core HelpGent Features in a Flash
Attractive builder with customization.
Two theme form support home screen.
Color font size customization ability.
Search & sorting by text videos and voice.
Nice filtering system by tag.
Search conversation by name & email.
Keep messages unread for future reply.
Quick name edit.
Premium Features
👉 Everything in Free: You can get all the free features in premium subscription.
👉 Screen Recording: With the screen recording option, your customers can cover their problems with screen recording and send to you for the solutions. In return, you can do the same with solving the issue sent back to your customers.
👉 Unlimited Video Recording: The default time is 2 minutes but you can enlarge the video recording time to your desire extent.
👉 Unlimited Voice Recording: Like video record length, you can record your voice as long as you can. It will facilitate you with everything you need to capture the documents with recording voice.
👉 Maximum Video Resolution (Default 720p): With HelpGent, you can have the space to enjoy the maximum video resolution. And, it can eventually spot the issues very precisely and thus can give it an accurate solution.
👉 Unlimited Maximum Upload Size: The user can upload files with no size limitation. It doesn’t matter how big the file size will be. In the same way, you can send the solution to the problems with a file that breaks the limit.
👉 Automatically Deletes Attachments: After a certain period of time, the attachments that are on the chat box will be deleted automatically even without any human touch.
👉 Email Footer: A footer is an email element placed at the bottom, which usually contains general information about a company. If you wish, you can customize the name and tag your own brand on it or delete it if necessary.
👉 Collect leads: Collecting leads with HelpGent is much easier. Through the help of contact form, you can have the information of the leads and later on you can persuade them to become your paid customers.
👉 Offload media to Google Drive (Upcoming): When you are going through tons of request files, you can offload those requests to Google Drive. Thus, you can unload your work pressure bringing the things aside.
Integrations
🔥 Google Drive
🔥 Direcorist – The integration helps you to make your directory website more accessible to your audience which eventually creates more leads and conversions.
Want to skyrocket the popularity of your plugin and reach millions of eager users? Look no further than WP Hive. Gain credibility through in-depth reviews, drive conversions with targeted email marketing, and boost visibility with strategic social promotion and exposure
Be Part of the Conversation with WordPress Enthusiasts
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Let’s talk about overall quality, ease of use, stellar support, unbeatable value, and the amazing experience HelpGent brings to you.