Zendesk Support for WordPress

Version: 1.8.4

Overall Rating
WordPress Rating

Zendesk Support for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here’s an overview of all the features: Single sign on with Zendesk’s Remote Authentication Have a healthy user base already? With Single Sign On, your users won’t have to login to Zendesk Support to submit tickets, check their progress or comment in community forums. When users try to login to Zendesk, we’ll ping your WordPress site to see if they’re already logged in, and then sign them straight into Zendesk without them needing to register or set a new password. It’s 100% secure, too! Turn your blog comments straight into Zendesk Support tickets, with one click Need to take that conversation offline, or escalate someones question or problem to someone else in the company. From the comments administration screen, you can take any comment made and turn it into a Ticket. The process is completely seamless for your users, and they’ll appreciate the extra mile you’re going to provide amazing customer service. The Zendesk Support Web Widget Add the Zendesk Support Web Widget to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can have it on every page on your WordPress blog, or choose where you want it with the use of...

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  • Minimal impact on memory usage
  • Minimal impact on pagespeed
  • No PHP errors, warning, notices
  • No Javascript issues
  • Latest PHP 7.4.8 compatible
  • Latest WordPress 5.6 compatible
  • Optimized database footprint
  • No activation errors
  • No resource errors
  • Frequently updated
  • No problems were detected during tests.
00

Total
Downloads

00

Support
Thread

00

Active
Installation

0%

Growth
Rate

Performance

Memory Usage Memory Usage

  • Average memory usage is 46.01 KB
  • This is less than 99% plugins

Page Speed Page Speed

  • Average page loading time is increased by 0.09s
  • This is faster than 99% plugins

Page Tests (after activation)

Memory Usage Zendesk Support Settings

  • Page URL: /wp-admin/admin.php?page=zendesk-support
  • HTTP Status: 200
  • Loading Time: 0.2s
  • Memory Usage: 0.34 MB

Memory Usage Plugins Page

  • Page URL: /wp-admin/plugins.php?plugin_status=all&paged=1&s
  • HTTP Status: 200
  • Loading Time: 0.31s
  • Memory Usage: 0.35 MB

Memory Usage Front Page

  • Page URL: /
  • HTTP Status: 200
  • Loading Time: 0.21s
  • Memory Usage: 0.33 MB

Memory Usage Dashboard

  • Page URL: /wp-admin/index.php
  • HTTP Status: 200
  • Loading Time: 0.37s
  • Memory Usage: 0.35 MB

WPHive User Rating

5

Overall Quality

Measures the overall quality

5

Ease of Use

How easy it is to use?

5

Quality of Support

Satisfied or not?

5

Value for Money

Is it good bang for the buck?

5

Features

Is it feature riched?

Rate Now

Speed Test Benchmark

  • Before plugin activation
  • After plugin activation

Pages

Benchmark

Change

Average Change
- 0.09s
/(front page)
- 0.19s
/wp-admin/edit-comments.php
+ 0.01s
/wp-admin/edit-tags.php?taxonomy=category
+ 0.01s
/wp-admin/edit.php
- 0.13s
/wp-admin/index.php
- 0.02s
/wp-admin/media-new.php
+ 0.02s
/wp-admin/options-discussion.php
+ 0.14s
/wp-admin/options-writing.php
+ 0.09s
/wp-admin/post-new.php
- 0.53s
/wp-admin/post-new.php?post_type=page
+ 0.01s
/wp-admin/upload.php
- 0.34s

Memory Usage Memory Usage Benchmark

  • Before plugin activation
  • After plugin activation

Pages

Benchmark

Change

Average Change
+ 46.01KB
/ (front page)
+ 3.12KB
/wp-admin/edit-comments.php
+ 5.29KB
/wp-admin/edit-tags.php?taxonomy=category
+ 13.59KB
/wp-admin/edit.php
+ 5.44KB
/wp-admin/index.php
+ 5.73KB
/wp-admin/media-new.php
+ 5.32KB
/wp-admin/options-discussion.php
+ 5.24KB
/wp-admin/options-writing.php
+ 1.17KB
/wp-admin/post-new.php
+ 6.8KB
/wp-admin/post-new.php?post_type=page
+ 6.25KB
/wp-admin/upload.php
+ 5.3KB

Stats Stats

Download Statistics

Plugin Version Usage

0 weeks ago

Last Updated

0 Downloads

This week

11 years old

on WordPress

0 Ratings

on WordPress

Stats More

This section is not meant to be comprehensive.

Database Tables 0

The plugin has added 0 additional options to your WordPress.

WP-Options 2

The plugin has added 2 additional options to your WordPress website.

Errors

Frequently Updated

  • The plugin has not been updated in the last 90 days.
  • Read more how WP Hive determines this data.

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Ratings & Reviews

Overall Quality
5
Ease of Use
5
Quality of Support
5
Value for Money
5
Features
5

Zendesk Support for WordPress Review Write a Review

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of this plugin?

Stina Gunnarsdottir
5/5
Overall
Easy of Use
Features
Quality of Support
Value for Money

Pros & Cons: This is a review from the Editorial staff of WP Hive for test purposes. We are sure the plugin made it with good heart for WordPress users and we want to encourage his/her efforts by the first review.

Overall:The plugin should be working great. Even if it does not, we respect the time and effort. If you are using this plugin - leave a review with more information.

Overall Quality

Ease of Use

Quality of Support

Value for Money

Features