weDocs 2.0 Unveiled: The Next Level of WordPress Documentation 🚀

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Nahid Sharif November 6, 2023

16 Min Read
Category: News

In the realm of WordPress websites, skillfully showcasing your products or services to your audience is absolutely crucial. And here’s the secret sauce: employing a high-quality documentation or knowledge base plugin can truly work miracles!

The exciting news is that you can now efficiently address these challenges in no time. weDevs has introduced weDocs 2.0, a new and improved version, to alleviate your documentation-related concerns💥

With this upgrade, you can effortlessly create, organize, and customize your documentation, manage user permissions, and even implement an AI assistant widget to enhance the user experience.

Let’s explore the enhancements we’ve made in weDocs to elevate your WordPress knowledge base!

🚀weDocs: Transforming product knowledge base for the better

Documentation plugin for WordPress

weDocs is your go-to self-hosted plugin, custom-built for WordPress, with a mission to simplify the process of creating, customizing, and organizing documentation for your WordPress websites.

With weDocs as your ally, crafting user-friendly, engaging documentation tailored to your audience has never been easier. This user-friendly plugin empowers you to effortlessly curate a valuable knowledge base.

Additionally, weDocs offers a wealth of customization options for your documentation, enabling you to create exceptional knowledge bases that leave a lasting impression on your visitors.

Now, let’s delve into the key features of weDocs:

  1. Effortless creation and organization of WordPress documentation
  2. Intuitive drag-and-drop functionality for sorting and organizing your WordPress documents
  3. Robust search capabilities for instant access to relevant information
  4. Multilingual support through the Weglot plugin
  5. Customizable themes and templates to align with your branding
  6. Three-level nested documentation for improved organization
  7. SEO optimization for enhanced visibility
  8. Easy permission management for both internal and external knowledge bases
  9. Seamless migration from BetterDocs to weDocs without any hassle
  10. weDocs ChatGPT AI Chatbot-powered Assistant Widget for automated support
  11. Floating contact form for accessible communication with your users

Uncovering weDocs: A deep dive into its feature set

Before, our free versions had only a handful of basic features like adding documentation, creating sections and articles, and basic permission management.

But now, weDocs has undergone a significant transformation, introducing an array of exciting features and functions to enhance your documentation experience. This release combines both free and pro features.

Explore the following to get a quick overview of the free and pro features:

✅ What’s new in the weDocs free

  1. User-friendly interface: weDocs offers an intuitive and user-friendly interface, allowing you to effortlessly create and manage your knowledge base, even if you’re not tech-savvy.
  2. Effortless documentation creation and organization: With the weDocs WordPress plugin, creating and organizing documentation is a breeze. Its user-friendly drag-and-drop feature enables you to sort and arrange documents with ease.
  3. Robust search functionality: weDocs boasts a powerful search option, ensuring instant access to relevant information. Users can easily find the document they need by using the website’s search bar.
  4. Multilingual support with WordPress language plugins: weDocs is compatible with the Weglot plugin, allowing you to create documentation in multiple languages to serve a diverse audience. It supports nearly 100 different languages.
  5. SEO optimization: weDocs is optimized for search engines, ensuring better visibility and accessibility. Users can effortlessly locate documentation through search engines, improving the overall search engine results page (SERP).
  6. Unlimited sections and articles: Effortlessly categorize your documentation into sections and articles, ensuring users can quickly find the answers they’re looking for.

✅ What’s new in the weDocs Pro

  1. Permission management: weDocs offers easy permission management for both internal and external knowledge bases. You can control access to your WordPress documentation and knowledge base with this feature.
  2. Nested documentation structure: Organize your documents effectively with a three-level nested documentation structure. This feature simplifies users’ ability to find the information they’re seeking within your documents.
  3. Responsive design: weDocs ensures that your knowledge base seamlessly adapts to all screen sizes, providing a consistent and satisfying experience across various devices.
  4. Instant search with the assistant widget: Help users swiftly find solutions using our robust search feature. The assistant widget promptly presents relevant articles based on their inquiries.
  5. Pre-built layouts and styles: Personalize the appearance of your knowledge base to match your website’s identity using customizable themes and styling options.
  6. Floating contact form: weDocs includes a floating contact form, offering a convenient way for users to get in touch with you. Users can easily reach out via email without leaving the documentation.
  7. AI-powered chatbot with ChatGPT: weDocs’ AI bot comprehends your queries and provides answers based on your prompts. It functions as a ChatGPT for your knowledge base. Utilizing the GPT 3.5 language model extracts information from both users and your documentation. The bot ensures a deep understanding of various contexts across different websites and user queries.

You can learn more about this plugin from WP Hive’s analysis of weDocs.

Boost up your product document management with the robust features of weDocs

In addition to the features we’ve talked about earlier, we’ve added some impressive improvements to weDocs. These enhancements are designed to make your product documentation process much smoother.

Let’s take a closer look at each of them

01. User-based role management

Documentation plugin for WordPress

In weDocs, you have full control over who can access and edit your documentation. This feature lets you grant different roles, like admin, editor, author, or viewer, to users. Additionally, you can create custom roles to suit your specific needs. It also allows you to lock articles to prevent unauthorized changes, creating a secure collaborative environment.

weDocs’ role-based permission system streamlines workflow by allowing different groups to focus on specific tasks. This ensures precision, and security, and safeguards your valuable documentation

What you can do:

  • Assign roles for user access
  • Customize roles for specific permissions
  • Lock articles to prevent unauthorized edits
  • Facilitate secure collaboration among teams
  • Streamline workflows for focused tasks
  • Enhance documentation accuracy and security

02. Assistant widget

Assistant widget for Documentation plugin for WordPress

The assistant widgets in weDocs transform how your documentation is presented and how users interact with it. These widgets do more than just improve the visual aspect; they offer interactive elements, automated content highlights, personalized exploration options, seamless communication features, and the ability to match your brand’s style.

These widgets aren’t just tools; they enhance the user experience, making interaction with your documentation engaging and efficient. They introduce a new level of interaction, ensuring your audience feels connected and empowered when they navigate your documentation.

What you can do:

  • Engage users with visually captivating documentation
  • Enhance content discovery with highlighted articles
  • Tailor the user journey for effective navigation
  • Foster interaction within the documentation environment
  • Maintain brand consistency through design customization

03. Auto and manual content management

Auto and manual content management feature

weDocs features a dual content management system that combines the best of both automated and personalized experiences. The auto-management feature highlights important articles based on user behavior and popularity metrics, while manual content management allows you to customize the Explore tab to meet specific needs.

This approach blends the benefits of automated article highlights with the flexibility of hand-picked content. It’s designed to provide users with a seamless and effective journey through your documentation, offering a holistic and enriched experience by combining automated insights with tailored choices.

What you can do:

  • Enhance user engagement
  • Tailored content discovery
  • Promotes important updates
  • Streamlined user experience
  • Efficient content curation

04. Customizable document and messaging tab

Customizable document and messaging tab

With weDocs, you have the power to tailor the visual style of your documentation to match your brand’s identity. Additionally, it offers messaging functionalities that enable the fine-tuning of communication methods and engagement strategies within your documentation environment.


  • Design the tab to match the brand identity
  • Choose visibility per page requirement
  • Access pre-built designs for quick modification
  • Personalize messaging for professional communication
  • Enhance user experience with tailored messages

05. Custom and pre-built design templates

Custom and pre-built design widgets

In weDocs, custom, and pre-built widgets are your tools for enhancing the appearance and usability of your documentation.

These widgets allow you to customize the look to match your brand, ensuring a consistent style throughout your website.

The pre-made widgets come with ready-made designs, giving your brand a consistent look across your site. They not only improve the visual appeal of your documentation but also make design easier, enhancing the user experience.

What you can do:

  • Ensure cohesive widget appearance
  • Enhance brand recognition and trust
  • Quick customization with pre-built designs
  • Elevate aesthetics with professional design templates

06. Easy documentation migration feature

Migration feature

weDocs offers a migration feature that helps you transfer your information from BetterDocs. It makes managing your documentation after switching to weDocs a breeze. It’s like moving to a new home with no stress—everything goes where it should without any hassle.

What’s more you can do:

  • Smooth data transfer from BetterDocs to weDocs
  • Enhanced documentation organization
  • A centralized platform for all documentation
  • Improved functionality and compatibility
  • Ongoing support and updates
  • Simplified content management with an intuitive interface

How to get started with the WordPress documentation plugin: weDocs

Like all other WordPress plugins, the installation process for weDocs is also the same. Either you can download and activate it from your WordPress backend or you can directly download it from the WordPress repository

Installing WordPress documentation plguin

After that, upload the plugin files to the WordPress/Add New Plugin/Upload Plugin directory. 

Uploading the zip file of weDocs

On the other hand, you can directly do it by installing the plugin directly through the WordPress backend.

Activating the weDocs

After that, just activate the weDocs plugin. It seems that the button is not showing, as we have already installed and activated it.

You can read How to Install a WordPress Plugin for further help.

Next, start creating documentation for your WordPress products and configure the settings according to your needs.

Go to weDocs> Docs> New doc and add a title for your document.

Creating a documentation in weDocs

Here’s an overview after adding sections and articles under the main documentation.

Overview of the documentation

For detailed documentation and support resources, please check out weDocs documentation here. If you have any questions or need assistance, you can also reach out to our support team through the website.

Why documentation matters for WordPress plugins and themes

In the realm of online business, documentation, and knowledge base plugins play a pivotal role. These versatile tools bring numerous benefits, optimizing customer support, enhancing engagement, fortifying credibility, conserving resources, and elevating user experiences.

Ultimately, a documentation plugin achieves the following:

  • Minimizes support inquiries by empowering users to find answers independently, reducing the need for support tickets.
  • Elevates customer engagement through well-structured content, fostering meaningful interactions between users and your brand.
  • Enhances credibility by providing an informative knowledge base, instilling trust and confidence in your offerings.
  • Drives cost savings and resource efficiency by reducing support workloads and ensuring more effective resource allocation.
  • Improves the overall user experience by providing access to self-help resources, thereby increasing user satisfaction and issue resolution.

Documentation and knowledge base plugins are indispensable for online businesses, as they reduce support inquiries, boost user engagement, fortify credibility, save resources, and enhance the overall user experience, contributing to sustained success.

Kickstart your documentation journey with weDocs

And there you have it, the grand reveal of weDocs! This exceptional plugin, loaded with powerful features, is set to revolutionize your approach to WordPress documentation.

Bid farewell to headaches and tedious searches. weDocs ensures your audience effortlessly discovers the information and assistance they need. It’s all about simplifying documentation and making it a truly enjoyable experience for everyone involved.

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Nahid Sharif

Nahid is a marketer by profession and writer by passion, the feeling of independence and free thinking always keeps him going! If not writing, he’s either running his eyes over the science fiction stories or playing acoustic guitar, writing lyrics and taking photos of nature!

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